Τμήμα Εξυπηρέτησης Πελατών – Τηλεφωνικό Κέντρο

14 Δεκεμβρίου, 2019
Views: 97

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// Τμήμα Εξυπηρέτησης Πελατών - Τηλεφωνικό Κέντρο

City: Limassol

PrimeTel PLC is looking to recruit part-time Call Center Representatives for the Customer Service Division.


  • Be the first point of contact for customers by answering incoming calls and handling customers’ queries in a professional, courteous and timely manner
  • Troubleshoot and solve customers’ technical related issues
  • Promote and sell the Company’s products and services; provide guidance to existing/potential customers and assist them in selecting those products/services best suited to their needs
  • Make outgoing follow-up calls to customers
  • Maintain timely and accurate records in the relevant software applications


  • Undergraduate degree in Computer Science or other technical area is preferable, however any other educational level or field is acceptable
  • Exceptional customer orientation and patience; experience in a service environment would be an advantage
  • Demonstrated ability to work under pressure, multitasking, time management & organization skills
  • Excellent literacy, verbal and written communication skills
  • Excellent computer skills in MS Office -Excel, Word, Outlook are mandatory
  • Fluency in English (both spoken & written) is a must
  • Good understanding of technical aspects related to the industry
  • Availability to work in shifts, including weekends and public holidays

Remuneration and benefits:

Salary and other benefits are commensurate with qualifications and experience.

Please note that only shortlisted candidates will be contacted

Applications close on May 16, 2015

To apply for this position click | HERE |

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