JOB VACANCY / CUSTOMER SERVICE OFFICER

La Mer Homes is currently seeking to recruit an enthusiastic Customer Service Officer.

Our organizational culture is embedded in our work ethic, our integrity, transparency and values for our team, customers, and the environment.

Daily tasks and responsibilities:

• Communication with customers and associates
• To answer guests’ enquiries by phone, through web chat or any other platforms the company uses for communication with guests and ensure a prompt response is given from the department within 24 hours of initial contact;
• To provide accurate information and professional recommendations
• Ensure each confirmed booking is offered the Company’s extra services and if necessary, with the Customer Service Department provide assistance to the guests to book.

Requirements:

• Excellent command of the Greek and English languages; any other language will be considered as advantage
• Fast learner
• Computer literature
• Effective communication skills.
• Exceptional customer service skills.

Remuneration & benefits include:

• Attractive salary in accordance to experience and qualifications.
• Continuous training and development

Applications:

If you would like to be a part of the team and are interested in applying for this position, kindly send your CV to hr@lamergroup.com quoting ‘CS-24’ into the subject line.